Privacy Policy
Effective Date: January 10, 2026
1. Introduction
Emperor Arena Global Ventures (“we”, “our”, “us”) respects your privacy and is committed to protecting personal data in accordance with the Nigeria Data Protection Regulation (NDPR).
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, or do business with us.
2. Who We Are
Business Name: Emperor Arena Global Ventures
Business Activity: Supply and distribution of building materials including POP cement and accessories, paints, doors, roofing sheets, tiles, plumbing fittings, and related products
Location: Nigeria
3. Information We Collect
We do not require users to create accounts on our website.
Information you may voluntarily provide:
- Full name
- Phone number
- Email address
- Delivery address (where applicable)
- Messages, enquiries, or order details
Information collected automatically:
- IP address
- Browser and device information
- Website usage data (pages visited, time spent)
- Date and time of access
4. How We Use Your Information
We use personal information to:
- Respond to enquiries and requests
- Process orders and arrange deliveries
- Communicate about products, pricing, and availability
- Improve website functionality and customer experience
- Meet legal, regulatory, and accounting obligations
We do not sell or trade personal data.
5. Legal Basis for Processing (NDPR)
We process personal data on the basis of:
- Consent – when you contact us voluntarily
- Contractual necessity – to fulfil orders and deliveries
- Legal obligation – where required by Nigerian law
- Legitimate business interest – for communication and service improvement
6. Cookie Policy
Our website uses cookies and similar technologies to:
- Analyse website traffic and usage
- Improve performance and user experience
Cookies may collect anonymous data such as browser type and pages visited.
You may disable cookies via your browser settings, though this may limit certain website features.
7. Social Media, WhatsApp & Phone Communication
We may collect personal information when you contact us through:
- Phone calls or SMS
- Social media platforms (e.g. Instagram, Facebook)
Information shared through these channels is used only to respond to enquiries, provide quotations, process orders, or arrange deliveries.
Please note that social media platforms have their own privacy policies, which are independent of ours.
8. Data Sharing and Disclosure
We may share personal information only with:
- Delivery and logistics partners (for fulfilment purposes)
- Professional advisers (accountants, auditors, legal advisers)
- Regulatory or law enforcement authorities where legally required
All third parties are expected to handle data securely and lawfully.
9. Data Storage and Security
We apply appropriate technical and organisational measures to safeguard personal data against:
- Unauthorised access
- Loss, misuse, or alteration
Data is retained only for as long as necessary to fulfil business or legal obligations.
10. Future Online Sales & Payments
If we introduce online payments or e-commerce features in the future:
- Additional personal and payment-related data may be collected
- Secure third-party payment processors will be used
- This Privacy Policy will be updated accordingly
We do not store card or payment details directly on our systems.
11. Your Rights Under NDPR
You have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data (subject to legal requirements)
- Withdraw consent at any time
- Object to certain data processing activities
Requests can be made using the contact details below.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage users to review their policies separately.
13. Children’s Privacy
Our products and services are intended for adults. We do not knowingly collect personal data from children under 18 years of age.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. Updates will be published on this page with a revised effective date.
15. Contact Information
For questions or requests relating to this Privacy Policy:
Emperor Arena Global Ventures
📍 Cele Bus Stop, Ijede Road, Nigeria
📞 Phone: +234-906-326-2489]
📧 Email: contact@emperorarena.com
